Solutions Products
No two companies are the same. Data Knowledge knows this, and wants to work closely with you to learn about you and your company. We want to know what is important to you, your goals and objectives, both now and in the long term. Along with these, we want to understand the problems that make it difficult for you to realize those goals. The professional consultants and IT architects of Data Knowledge wish to partner with you to assist you in overcoming these challenges and achieving your business objectives. We are committed to providing you with best service possible, individually tailored to the requirements of your company.
As a starting point, Data Knowledge offers several types of site assessments to help us to ascertain your needs and lay the groundwork for planning our partnership together.
These assessments can range anywhere from a few hours to several days. Data Knowledge consultants will come to your site, evaluate your hardware and software, and meet with the appropriate individuals within your company relating to your particular need or problem. At the end of assessment, we will produce a document detailing their recommendations, including an initial estimate of the time required to implement.
Here are our assessment offerings:
- Database Site Assessments
- Architecture/infrastructure Assessments
- Migration Assessments
- Database version upgrades
- Migrations from one database product or vendor to another
- Disaster Recovery Assessments
- Application Design and Scope Assessment
- Business Intelligence Assessments
- PeopleSoft Assessments
- Security Assessments
- Networking assessments
Of course, our on-site assessments are not limited to just the topics listed. Most assessments actually cover multiple areas, and so we tailor each to your specific situation. To discuss an assessment for your company, please contact us.
Data Knowledge can also provide your company with a variety of support options, including 24x7. Our highest support level includes a guaranteed 15 minute response time to your call, and down systems situations will be immediately escalated.
Another support solution for which many companies are opting is the Virtual IT Department. In this arrangement, Data Knowledge consultants assume all of the functions normally performed by your own IT department. This is an ideal option for many small businesses, as it allows them to take advantage of our exhaustive and comprehensive skill set, rather than attempt to staff those many diverse skills within their own organization. For companies with an existing IT department, the Virtual IT Department can free up their on-staff IT professionals to focus on more important matters than the arcane activities of system maintenance and administration.